FaqCommercialSupport

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(Would NetBeans consider a commercial support agreement with us for a particular version of the IDE?)
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==Would NetBeans consider a commercial support agreement with us for a particular version of the IDE?==
==Would NetBeans consider a commercial support agreement with us for a particular version of the IDE?==
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Yes, [http://www.netbeans.org/kb/support.html commercial technical support] is available for the NetBeans IDE. Sun Microsystems has offerings [http://globalspecials.sun.com/store/globalss/en_US/pd/productID.140434900 '''Sun Developer Expert Assistance (DEA)'''] for per-incident code-level support, or [http://globalspecials.sun.com/store/globalss/en_US/pd/productID.140431500?intcmp=1365 '''Sun Software Service Plans for NetBeans IDE'''] for escalation of defects. For a full comparison of these offerings, see the [http://developers.sun.com/services/SDS_Buying_Guide_053107.html Sun Developer Services Buying Guide].
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Yes, [http://www.netbeans.org/kb/support.html commercial technical support] from Oracle is available for the NetBeans IDE. Check back for details as we update the page.
'''Free community support:''' In general, support questions concerning the IDE are answered for free on the [http://www.netbeans.org/community/lists/ NetBeans mailing lists], but no guarantee is offered as to the veracity or promptness of anyone's answer (whether by Sun employees or community members).
'''Free community support:''' In general, support questions concerning the IDE are answered for free on the [http://www.netbeans.org/community/lists/ NetBeans mailing lists], but no guarantee is offered as to the veracity or promptness of anyone's answer (whether by Sun employees or community members).

Revision as of 10:50, 21 June 2010


Would NetBeans consider a commercial support agreement with us for a particular version of the IDE?


Yes, commercial technical support from Oracle is available for the NetBeans IDE. Check back for details as we update the page.

Free community support: In general, support questions concerning the IDE are answered for free on the NetBeans mailing lists, but no guarantee is offered as to the veracity or promptness of anyone's answer (whether by Sun employees or community members).

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