FaqCantUnsubscribe

I Can't Unsubscribe!

  1. Don't Panic.
  2. Don't send an email: "unsubscribe me" to the list you're trying to unsubscribe from.
  3. Please read through the tips below. If all else fails, you can email the list owner. See details below.

Unsubscribing is as simple as subscribing: Just send a blank message to the unsubscription address for that list. Unsubscribe addresses for all lists are shown on the main lists pages. Assuming you haven't changed email addresses, unsubscribing should be as simple as clicking on the appropriate unsubscribe link.

The only time this might not work is if you are trying to unsubscribe from the wrong list, or trying to unsubscribe the wrong email address.

Here are some common "unsubscribe me" problems:

You subscribed to a digest list

Digest list subscribers get just one large "digest" message per day. The digest lists are completely separate from the message-by-message lists. If you're subscribed to a digest list, you must unsubscribe via web interface you used for subscription since the regular list unsubscribe address will not work. Here is the procedure:

  • login to netbeans.org
  • visit mailing lists overview page
  • find the list you want to unsubscribe from
  • select digest option from Delivery type combo box
  • click Unsubscribe button


Your email address may have changed

By far the most common unsubscription problem is attempting to unsubscribe from an address that is not subscribed, perhaps because it is different to the one originally subscribed.

If you're not sure which of your email addresses is subscribed, you can find out by examining the headers of a list message. See the list FAQ for details.

If you need help tracking which address you have subscribed to which list, check out the list subscription query. It will find any subscriptions for a particular address and generate unsubscribe instructions for each.


I haven't changed email addresses, I've tried the digest unsubscribe option, and I'm still not able to unsubscribe!

Are you sure that you are sending the unsubscribe message from the same address that you used when you subscribed? Even changes like

    jsmith@company.com
    jsmith@host1.company.com

are important. In large companies changes like this might happen behind the scenes, without your being aware of them. Check the email header From field.


I've tried everything described here, how do I contact the list owner for help?

Each mailing list has an owner, you can reach them by using an address like :

    listname-request@netbeans.org

so for example the nbusers list owner address would be

    nbusers-request@netbeans.org
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